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Delivery

Illustration by Tom Berry

 

Do you deliver art prints outside of the UK?

Yes. We dispatch orders worldwide. For details as to which service we use, please read below.
How will my art prints arrive?

For art prints larger than A3, your order will arrive carefully wrapped in acid free tissue and rolled into a thick postal tube. Art prints A3 or less, will be sent to you flat. Framed prints will be delivered to you via courier, in most cases FedEx.

 

I think my product(s) got lost in the post, what do I do?

Visit the Evermade contact page and send us your order number so that we can track your order for you. If your order has been delivered where signature tracking allows, you will be able to see who signed for your order. If its still in the post, we will be able to look into this for you.

 

I have just placed an order – when will you send it?

Once you have placed your order, we will do our absolute best to dispatch your art prints within 2 working days. Please note this may slightly vary at busy times such as Christmas.

 

How do you deliver your orders?

All unframed prints are sent via Royal Mail, so they will arrive with your regular post. For area specific information, please see details below:

 

 

UK:

For large prints, such as the Hand Drawn Map of London, these will be sent via UPS.

All other, smaller products are sent using the Royal Mail’s service; 1st Class Recorded Signed For which means that proof of postage is provided, and an electronic copy of the signature can be found online once the order has been delivered.

Estimated delivery time: Although the Royal Mail cannot make any guarantees, they aim to deliver 1st class mail next working day within the UK.

 

EU:

If you are based in the EU, outside of the UK, we will dispatch your order using the Royal Mail’s service; International Signed For, which means that a signature is taken on receipt, but also, your order is able to be tracked if your address is in the following countries: Austria, Belgium, Bulgaria, Czech Republic, Denmark, Ireland, Finland, France, Germany, Gibralta, Hungary, Japan, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden and Switzerland

Estimated delivery time: 3 working days after dispatch to Western Europe, 5 working days after dispatch to Eastern Europe.

 

REST OF WORLD:

For deliveries outside of the EU, order are sent using the Royal Mail’s fastest international service, Airsure®. Airsure® can be up to one day faster than Airmail. Your order will receive priority handling at home and overseas and benefits from an online tracking facility so you can check your mail’s progress along the way.  As an alternative to Airsure® your order may be sent using the Royal Mail’s service; International Signed For.

Estimated delivery time: 6 working days after dispatch.

Please note these times may vary during busy times such as Christmas, and will also depend on other factors such as local post services / severe weather conditions / postal strikes etc.